Innovation Showcase: Prioritizing Patients and Clinicians
Guided by our mission, our teams are continuously exploring new ways to improve care delivery and clinical workflows. Here are two examples of how we challenged ourselves to reimagine the way we work and deliver solutions with meaningful impact.
At Graham Healthcare Group, what sets us apart is our investment in dedicated teams, like Business Intelligence and Project Management, who partner with our clinicians and operational leaders to bring unique ideas to life. By working together, we create solutions that create lasting impact across our teams and the care we provide.
welcome videos transform home health start-of-care
The Challenge:
Excess time was spent gathering consent-to-treat forms during start-of-care visits, reducing the amount of time clinicians were able to spend engaging with patients.
Our Approach:
Create a digital welcome experience for new patients.
The Outcome:
Patients now receive a secure link to a series of short videos designed to introduce them to home health care and complete their consent forms before their first visit. This simple innovation reduces administrative tasks during visits, giving clinicians more time to focus on patient care. It also ensures that every patient receives a warm and consistent welcome and introduction to care.
smart scheduling streamlines patient and clinician experience
The Challenge:
Manual scheduling of patient visits caused longer travel times, rescheduled visits, and interruptions in patient care.
Our Approach:
Implement a smart scheduling system that optimizes visit sequences and aligns clinician availability with patient needs.
The Outcome:
Scheduling teams are now better equipped to monitor and refine schedules. This has ensured smoother operations and near real-time adjustments, so clinicians have less travel, more logical visit sequences, and greater continuity of care. Overall, clinician satisfaction has increased, and patients benefit from more timely and consistent visits.
These projects are two of the many creative solutions developed in response to ideas shared by our employees to simplify workflows and set a new standard for care. We challenge ourselves and each other to reimagine the ways we work and develop solutions that benefit patients and staff. This level of attention to detail is what makes Graham Healthcare Group extraordinary – and what inspires dedicated new professionals to join our team and contribute to our mission of delivering exceptional care.
When you join Graham, you’ll be part of an award-winning culture that values creativity and collaboration. By helping us shape the future of healthcare, you’re making a real difference for patients while positioning yourself for long-term success.
At Graham, innovation isn’t just a buzzword—it’s a part of every day!