Patient Transition Coordinator
Residential Home Health and Hospice Lapeer, MichiganJob Description
At Residential Home Health and Hospice (‘Residential’), we’re looking to add to our extraordinary care team. Grounded by our belief that outstanding care is best delivered in a team-based environment, our Patient Transition Coordinator will facilitate and monitor the referral workflow from the facility setting to home.
With our 20-year track record, Residential is a strong leader in the industry. We are consistently named a Top Workplace by our employees and genuinely care where you are in your career path.
Our high value rewards package:
- Up to (22) paid holiday and personal days off in year one
- DailyPay: Access your money when you want it!
- Industry-leading 360 You™ benefits program
- Company paid emotional health and wellness support for you and your family
- Adoption assistance
- Access to Ramsey SmartDollar
Certain benefits may vary based on your employment status.
What you’ll do in this role:
- Organize, track, and build a complete medical record for appropriate patient transition to the home health providers; and confirm start of care for each patient referred.
- Obtain complete/accurate demographic information, medical history including diagnosis for care and primary care physician information.
- Introduce Company to the patient/caregiver, explaining scope of our services, skilled services requested and coordinating start of care visit.
- Identify all post-acute care needs and collaborate with the Account Executive.
- Travel to facilities, doctors’ offices, and hospitals to collect orders and face to face encounter documentation as required.
- Track/follow current patients admitted to facilities.
- Complete the transition of care.
We are looking for compassionate Patient Transition Coordinators with:
- Bachelors degree preferred.
- One plus years of customer service or sales experience.
- Proven ability to interact with individuals at all levels of the organization
- Strong interpersonal skills.
- Maintain a valid driver's license, maintain automobile insurance coverage and have access to a reliable automobile.
- Ability to handle and maintain confidentiality and have strong attention to detail.
- Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
We are an equal opportunity employer and value diversity at our company.
NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
By supplying your phone number, you agree to receive communication via phone or text.
By submitting your application, you are confirming that you are legally authorized to work in the United States.
JR# JR251363
Jennifer Quinones Hospice Nurse
"The support from staff, supervisors, and Medical Directors is great. The education is top notch, too. They always want to give us more, so we can be the best there is. I tell people I can't believe how much time I wasted before coming to work here!"
Wendy Bongero Sr. Vice President of Operations, Hospice
“Leaders who don’t listen to the people on their teams are blowing a huge opportunity. No one knows better than the clinicians what our patients need.”
Carrie Dodge Sales
Residential’s positive culture has given me the confidence to expand my skill set and grow in my career.