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Home Health Intake Coordinator

Residential Home Health and Hospice Lisle, Illinois
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Job ID JR240612
Location Lisle, Illinois
Company Residential Home Health and Hospice
Job Type Full time
Date posted 09/03/2024

Job Description

At Residential Home Health and Hospice (‘Residential’), we’re looking to add to our extraordinary care team. Grounded by our belief that outstanding care is best delivered in a team-based environment, our Intake Coordinator will partner with our field staff and leaders to provide the best support to the patients that we serve.

With our 20-year track record, Residential is a strong leader in the industry. We are consistently named a Top Workplace by our employees and genuinely care where you are in your career path.

Our high value rewards package:

  • Up to (22) paid holiday and personal days off in year one

  • 401k plan with matching contributions

  • DailyPay: Access your money when you want it!

  • Industry-leading 360 You benefits program

  • Company paid emotional health and wellness support for you and your family

  • Adoption assistance

  • Access to Ramsey SmartDollar

Certain benefits may vary based on your employment status.

What you’ll do in this role:

  • Responsible for processing agency home health referrals in an accurate, timely manner including accurately completing data input and client information as listed on the referral.

  • Complete basic diagnosis coding per referral information

  • Coordinate care for homecare patients while using the Welcome Call Script

  • Serve as the liaison between the company and patient/caregivers

  • Interact with referral sources and sales team regarding new referrals

We are looking for compassionate Intake Coordinators with:

  • High School Diploma or GED Required

  • At least one year experience in Home Health preferred

  • At least one year of experience in a customer service capacity

Questions? Call us at (888) 444-0454.

We are an equal opportunity employer and value diversity at our company.

NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.

By supplying your phone number, you agree to receive communication via phone or text.

By submitting your application, you are confirming that you are legally authorized to work in the United States.

JR# JR240612

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Jennifer Quinones Hospice Nurse

"The support from staff, supervisors, and Medical Directors is great. The education is top notch, too. They always want to give us more, so we can be the best there is. I tell people I can't believe how much time I wasted before coming to work here!"

Wendy Bongero Sr. Vice President of Operations, Hospice

“Leaders who don’t listen to the people on their teams are blowing a huge opportunity. No one knows better than the clinicians what our patients need.”

Carrie Dodge Sales

Residential’s positive culture has given me the confidence to expand my skill set and grow in my career.

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