Home Health Director of Regulatory & Quality
Residential Home Health and Hospice Mechanicsburg, PennsylvaniaJob Description
At Residential Home Health andHospice (‘Residential’), we’re looking to add to our extraordinary care team. Grounded by our belief that outstanding care is best delivered in a team-based environment, ourHome Health Directorof Regulatory and Qualitywill partner with our field staff and leaders to provide the best support to the patients that we serve.
With our 20-year track record, Residential is a strong leader in the industry. We are consistently named a Top Workplace by our employees and genuinely care where you areinyour career path.
Our high value rewards package:
Up to22paid holiday and personal days off in year one
Company funded pension
DailyPay: Access your money when you want it!
Industry-leading 360 You™benefits program
Company paid emotional health and wellness support for you and your family
Adoption assistance
Access to RamseySmartDollar
Certain benefits may vary based on your employment status.
What you’ll do in this role:
Responsibleto monitorandplanfor improvement for value-based purchasing measures including patient satisfaction, rehospitalization, and clinical outcomes as outlined by CMS, joint-venture, or payor source requirements for contracting
Responsible for survey-readiness and plans of correction to meet regulatory requirements that uphold accreditation and licensure
Directs and manages team members for survey prep and quality initiative activities
Responds to exceptions in performance metrics – clinical outcomes, audit results, compliance directives, and state survey results
Serves as a member of the Professional Advisory Committee and/or Governing body.
Establishes service committees to facilitate and attain the objectives of the service program.
Participates as a member of compliance and policy review committees.
Assembles patient information and participates in referral source and payer networks.
Respond to escalations from CMS or state inquiries about patient care.
This job description outlines the core priorities of the role and is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties may be modified or assigned as needed to meet business needs.
We are looking for compassionateHome Health Directorif Regulatory and Qualitywith:
Licensed healthcare professional required (e.g., Registered Nurse, Physical Therapist, Speech Therapist, or Occupational Therapist) with current, active licensure in good standing.
Bachelor’s degree required (or equivalent professional credential/experience);Master’sdegree preferred.
Minimum of three (3) years of experience in home health or a comparable healthcare setting.
Minimum of 3 years of leadership experience.
Demonstrated success in coaching, mentoring,collaborateseffectively within a team and performance management, with the ability to develop and support high-performing teams.
Strong ability to delegate effectively and empower team members, promoting accountability and a culture of ownership.
Proven leadership with the ability to supervise staff and interact tactfully with teams and the community.
Strong business and operational management knowledge.
Demonstrates strong leadership, critical thinking, and sound decision-making skills.
Communicates effectively both verbally and in writing.
Applies sound clinical judgment and problem-solving abilities.
Maintains a sense of urgency, responsiveness, and attention to detail.
Drives operational efficiency and supports business growth.
Accurately documents information and maintains confidentiality.
Exhibits professionalism, empathy, tact, organization, and accountability.
Proficient in Microsoft Office Suite.
We are an equal opportunity employer and value diversity at our company.
NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
By supplying your phone number, you agree to receive communication via phone or text.
By submitting your application, you are confirming that you are legally authorized to work in the United States.
JR# JR255277
Jennifer Quinones Hospice Nurse
"The support from staff, supervisors, and Medical Directors is great. The education is top notch, too. They always want to give us more, so we can be the best there is. I tell people I can't believe how much time I wasted before coming to work here!"
Wendy Bongero Sr. Vice President of Operations, Hospice
“Leaders who don’t listen to the people on their teams are blowing a huge opportunity. No one knows better than the clinicians what our patients need.”
Carrie Dodge Sales
Residential’s positive culture has given me the confidence to expand my skill set and grow in my career.