Hospice Intake Coordinator
Residential Home Health and Hospice Troy, MichiganLocation Troy, Michigan
Company Residential Home Health and Hospice
Job Type Full time
Date posted 05/13/2024
Job Description
We are looking to add to our extraordinary care team. Grounded by our belief that outstanding care is best delivered in a team-based environment, our Hospice Intake Coordinator will partner with our field staff and leaders to provide the best support to the patients that we serve.
Our high value rewards package:
- Up to 23 paid holiday and personal days off in year one
- DailyPay: Access your money when you want it!
- Industry-leading 360 You™ benefits program
- Company paid emotional health and wellness support for you and your family
- Adoption assistance
- Access to Ramsey SmartDollar
Certain benefits may vary based on your employment status.
What you’ll do in this role:
- Serves as the first line of customer service for internal and external customers.
- Receives and documents patient referrals to hospice services, ensuring compliance with applicable coverage criteria.
- Reviews referral for appropriate care setting and communicates with care center,
- Gathers appropriate information to assist the clinical team in scheduling the evaluation visit.
- Coordinates with other departments for insurance verification and payer authorization as needed.
- Professionally communicates and follows up with referral sources regarding required documentation for a complete referral.
- Communicates and follows up with Business Development regarding pending admissions as needed or as directed by Intake Team Lead.
We are looking for compassionate Hospice Intake Coordinators with:
- High School diploma or GED equivalent.
- Two (2+) years of administrative experience in a healthcare environment.
- Reliable internet service and ability to office from home with minimal disruption to the workday.
- Home health or Hospice intake experience, preferred.
- Homecare Homebase experience, preferred.
Questions? Call us at (888) 444-0454.
We are an equal opportunity employer and value diversity at our company.
NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
By supplying your phone number, you agree to receive communication via phone or text.
By submitting your application, you are confirming that you are legally authorized to work in the United States.
JR# JR238740
Jennifer Quinones Hospice Nurse
"The support from staff, supervisors, and Medical Directors is great. The education is top notch, too. They always want to give us more, so we can be the best there is. I tell people I can't believe how much time I wasted before coming to work here!"
Wendy Bongero Sr. Vice President of Operations, Hospice
“Leaders who don’t listen to the people on their teams are blowing a huge opportunity. No one knows better than the clinicians what our patients need.”
Jason Breen Speech Therapist
“I’ve done home care with other companies, and the technology we use at Mary Free Bed at Home is much better at facilitating inter-disciplinary communication. The tablets and smart phones enable me to have close working relationships with my team members.”