Journey & Palliative Administrative Specialist
Palliative Troy, MichiganLocation Troy, Michigan
Company Palliative
Job Type Full time
Date posted 09/12/2024
Job Description
At Residential Home Health and Hospice (‘Residential’), we’re looking to add to our extraordinary care team. Grounded by our belief that outstanding care is best delivered in a team-based environment, our Journey & Palliative Administrative Specialist will partner with our field staff and leaders to provide the best support to the patients that we serve.
With our 20-year track record, Residential is a strong leader in the industry. We are consistently named a Top Workplace by our employees and genuinely care where you are in your career path.
Our high value rewards package:
- Up to 23 paid holiday and personal days off in year one
- DailyPay: Access your money when you want it!
- Industry-leading 360 You™ benefits program
- Company paid emotional health and wellness support for you and your family
- Adoption assistance
- Access to Ramsey SmartDollar
Certain benefits may vary based on your employment status.
What you’ll do in this role:
- Coordinate, schedule, and assign palliative patients to providers
- Conduct follow-up calls to patients and families to collect data about patients/family response to the treatment plan established by the assigned provider
- Serve as the contact point, advocate, and informational resource for patients, care team, family/caregiver(s), payers, and community resources
- Manage referrals, when needed, to appropriate agencies required to assist the client in achieving the goals and objectives identified in their Care Plan
- Assist patients in problem solving potential issues related to the health care system, as well as financial or social barriers (e.g., request interpreters, transportation services, or prescription assistance as appropriate)
We are looking for compassionate Palliative Administrative Specialist with:
- A minimum of 2 (two) years of experience in Palliative, Hospice, or Home Care required
- Bachelor’s degree in a health-related field preferred
- Medical records experience preferred
- Aprima and HCHB experience strongly preferred
- Proven data analysis skills with previous use of an electronic health record
Questions? Call us at (888) 444-0454.
We are an equal opportunity employer and value diversity at our company.
NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
By supplying your phone number, you agree to receive communication via phone or text.
By submitting your application, you are confirming that you are legally authorized to work in the United States.
JR# JR241588
Jennifer Quinones Hospice Nurse
"The support from staff, supervisors, and Medical Directors is great. The education is top notch, too. They always want to give us more, so we can be the best there is. I tell people I can't believe how much time I wasted before coming to work here!"
Wendy Bongero Sr. Vice President of Operations, Hospice
“Leaders who don’t listen to the people on their teams are blowing a huge opportunity. No one knows better than the clinicians what our patients need.”
Carrie Dodge Sales
Residential’s positive culture has given me the confidence to expand my skill set and grow in my career.