Jr Benefits Specialist
Graham Healthcare Group Troy, MichiganResponsibilities
Essential Duties and Responsibilities
include the following. Other duties may be assigned as necessary.
Essential Responsibilities
- Benefits Administration
- Under the oversight of management, assist in the day-to-day operations of group benefits programs (health, dental, vision, life insurance, disability, retirement plans, etc.).
- Process enrollments, changes, and terminations in benefit plans.
- Ensure accurate and timely data entry into benefit administration platform and benefit partner (carrier) systems.
- Generate reports from HRIS and benefit administration system on a predetermined and ad hoc basis.
- Employee Support & Communication
- Serve as a point of contact for employee questions regarding benefits, including the Benefits department e-mail mailbox.
- Educate employees about benefit offerings, eligibility, and procedures.
- Assist with open enrollment and coordinate related communications and events.
- Compliance & Reporting
- Under the direction of management, assist in supporting benefit compliance matters within federal, state, and local regulations (e.g., ERISA, COBRA, HIPAA, ACA).
- Prepare and update documentation for benefits department policies and procedures for approval by management
- Maintain documentation and audit trails for benefit-related activities.
- Comply with Graham Healthcare Group’s Core Values and Core Competencies.
- Vendor & Carrier Coordination
- Liaise with benefit providers and third-party administrators.
- Resolve issues related to eligibility, claims, billing, and coverage.
- Review and troubleshoot electronic file integrations for all benefit partners.
- Data Analysis & Process Improvement
- In collaboration with management and benefit brokers, monitor benefits utilization and employee satisfaction to identify trends and opportunities for cost savings.
- Recommend improvements to benefits processes and employee experience.
- Leave Management
- Collaborate with the Human Resources department to administer leave programs (FMLA, STD, LTD, parental leave, etc.).
- Coordinate with payroll and HR to ensure accurate leave tracking and pay.
- Prepare invoices for missed deductions and refund of overpayments while employees are on leave.
·Performs other duties as assigned by management.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Skills
- Strong knowledge of employee benefits programs and regulations.
- Excellent communication and interpersonal skills.
- Analytical skills for interpreting data and identifying trends.
- Attention to detail and high level of accuracy.
- Problem-solving and conflict resolution abilities.
- Proficiency in Microsoft Excel and other Office tools.
- Strong multitasking and time management skills.
- Technologically proficient with computer applications including Microsoft Office Suite and Benefits Administration applications
Education and/or Experience
Education & Certification
- Bachelor’s degree in Human Resources, Business Administration, Finance, or related field is preferred. Associate degree with relevant experience in lieu of Bachelor's degree is also preferred.
- Certification related to benefit administration and/or Human Resources: Certified Employee Benefits Specialist, Professional in Human Resources, SHRM Certified Professional is preferred.
- High School diploma required.
Experience
- Minimum 2 years of experience in benefit administration or a related HR function
- Experience with HRIS systems (e.g. Workday)
- Experience with benefit administration software (e.g. Benefit Solver)
- Familiar with benefits compliance (ERISA, COBRA, HIPAA, ACA, FMLA)
Certificates, Licenses, Registrations
Must have and maintain in good standing professional license, certificate, or registration, as applicable.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions.
NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
By supplying your phone number, you agree to receive communication via phone or text.
By submitting your application, you are confirming that you are legally authorized to work in the United States.
JR# JR249222
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