Physician Outreach Coordinator
Graham Healthcare Group Troy, MichiganResponsibilities
SUMMARY
Communicate with referral sources/sales and internal staff to ensure efficiency in obtaining timely and accurate F2F/orders documentation.
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may be assigned as necessary.
• Analyze order tracking and report to obtain compliant documentation in a timely manner
• Educate internal staff and sales team as well as referral sources on expectations for timely return of orders
• Triage high-priority orders to limit potential issues
• Process the receipt of signed orders within Forcura
• Meet metrics on follow-up phone calls made daily
• Complete Request to Add Physician workflow
• Comply with Company’s Core Values and Core Competencies
• Perform other duties as assigned by supervisor
QUALIFICATION REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• High school education or GED equivalent
• Familiarity with medical terminology
• Excellent customer service and verbal communication skills
• Outstanding analytical and critical thinking skills
• Detail- and process-oriented
• Excellent organizational skills
• Knowledge of Microsoft Word and Excel
• Ability to work well in a team environment
CERTIFICATES, LICENSES, REGISTRATIONS
Must have and maintain in good standing professional license, certificate, or registration, as applicable.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions.
COMMENTS
This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.
NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
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By submitting your application, you are confirming that you are legally authorized to work in the United States.
JR# JR254731
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