Transitional Nurse Liaison Manager
Residential Home Health and Hospice Troy, MichiganJob Description
At Residential Home Health and Hospice (‘Residential’), we’re looking to add to our extraordinary care team. Grounded by our belief that outstanding care is best delivered in a team-based environment, our Transitional Nurse Liaison Manager will partner with our field staff and leaders to provide the best support to the patients that we serve.
With our 20-year track record, Residential is a strong leader in the industry. We are consistently named a Top Workplace by our employees and genuinely care where you are in your career path.
Our high value rewards package:
- Up to 22 paid holiday and personal days off in year one
- Company funded pension
- DailyPay: Access your money when you want it!
- Industry-leading 360 You™ benefits program
- Company paid emotional health and wellness support for you and your family
- Adoption assistance
- Access to Ramsey SmartDollar
Certain benefits may vary based on your employment status.
What you’ll do in this role:
- Gather and verify accurate patient demographic information, medical history, primary diagnosis, and primary care provider details.
- Introduce Residential Home Health services to patients and caregivers, clearly outlining the scope of skilled services and coordinating the Start of Care visit.
- Facilitate additional support services as needed, including ordering durable medical equipment (DME), infusion therapy, and wound care supplies.
- Collaborate with the sales team to deliver community education to physician offices, assisted living facilities, and other care settings—covering topics such as transitional services, educational in-services, hospice care, and other Residential programs.
- Provide bedside patient education, arrange follow-up appointments with primary care physicians, and ensure seamless communication during care transitions.
- Assess the suitability of skilled home care and hospice services, and collaborate with the clinical team on the management of complex, chronically ill patients to reduce hospital readmissions.
- Lead and coordinate team events, mentor and coach the Transitions Nurse Liaison (TNL) team to enhance quality and streamline patient transitions; assist in adopting new technologies to optimize workflow and ensure exceptional care continuity.
We are looking for compassionate Transitional Nurse Liaison Manager with:
- Associates Degree required, Bachelors’ Degree preferred.
- RN license required
- Three (3) years of experience in home health preferred.
- Minimum of one (1) year of experience in an acute care setting; 3 years of recent experience in an adult critical care or medical-surgical setting preferred.
- Minimum of one (1) year of experience in a customer service capacity; 3 years of experience as an RN Liaison preferred.
Questions? Call us at (888) 444-0454.
We are an equal opportunity employer and value diversity at our company.
NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
By supplying your phone number, you agree to receive communication via phone or text.
By submitting your application, you are confirming that you are legally authorized to work in the United States.
JR# JR249127
Jennifer Quinones Hospice Nurse
"The support from staff, supervisors, and Medical Directors is great. The education is top notch, too. They always want to give us more, so we can be the best there is. I tell people I can't believe how much time I wasted before coming to work here!"
Wendy Bongero Sr. Vice President of Operations, Hospice
“Leaders who don’t listen to the people on their teams are blowing a huge opportunity. No one knows better than the clinicians what our patients need.”
Carrie Dodge Sales
Residential’s positive culture has given me the confidence to expand my skill set and grow in my career.