Patient Services Coordinator
Graham Healthcare GroupResponsibilities
Location Remote
Company Graham Healthcare Group
Job Type Full time
Date posted 04/24/2025
Summary
The Patient Services Coordinator is responsible for scheduling the home visits for the field staff and assisting with the coordination of patient care. In addition, the patient services coordinator will accumulate admissions/intake information and communicate with CFSS for possible staffing needs and concerns
Patient Services Coordinator Responsibilities
Works within the HCHB workflow structure as directed
Compile the daily schedules of clinical staff.
With the direction of the, Assistant Clinical Manager assigns POD clinicians to patients.
Assists POD personnel in care coordination of patient/client services. Serves as a liaison between the field staff, patients/clients and POD personnel.
Communicates with CFSS when order approval is holding scheduling
Completes all tasks/workflow on a daily basis, communicates with ACM regarding any workflow unable to be processed prior to end of shift.
Process appropriately all visits that have been sent back from clinicians.
Weekend rotation as needed
Other duties as requested by Management.
Patient Services Coordinator Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate’s degree Preferred.
At least one (1) year of experience in home health preferred.
At least one (1) year of experience in a customer service capacity.
Proficient in Microsoft Office suite.
Minimum of two years general office experience, with one (1) of those years having been in data entry or word processing functions.
Previous Home Health experience preferred
Certificates, Licenses, Registrations
Must have and maintain in good standing professional license, certificate, or registration, as applicable.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
The employee frequently lifts and/or moves up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job generally operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions.
Comments
This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.
About Graham Healthcare Group:
As an innovator in an evolving healthcare world, Graham Healthcare Group has been designing business and technology solutions to drive better care, outcomes, and productivity within its own home health and hospice companies for over 20 years. In the last several years, our solutions have been successfully integrated across the healthcare continuum.
Join the Graham Healthcare Group and enjoy the following benefits:
- Competitive Pay: With opportunity for advancement
- Health and Welfare Benefits: Various medical, dental, and vision insurance options for you and your family to choose from.
- Supplemental Benefits: Company paid life insurance and disability benefits. Also, pre-tax FSA and HSA plans are offered.
- Generous PTO Packages.
- Retirement: Save for your future with our company offered 401k plan and pension.
- Company-Paid Education Programs: Grow your career by taking advantage of 50% discounts on tuition for selected courses offered by Purdue and Kaplan.
Benefits may vary based on your employment status.
NOTICE: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
By supplying your phone number, you agree to receive communication via phone or text.
By submitting your application, you are confirming that you are legally authorized to work in the United States.
JR# JR246905
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